The QUANTUM group has experience in the following industries:
Manufacturing
Service
Telephony and telecommunications
Engineering and design, Research and Development
Oil and Gas
Automotive - Vehicle rentals, leasing and sales
Direct mail services
Call Centres
ISO 9000 Registration organizations
The QUANTUM group's focus on the organization:
- I continually provide my clients with quality training based on the principles of quality management so everyone in the organization has a common philosophy of quality.
- I help my clients to get rid of antiquated ideas about quality. (E.g. The idea that the quality department is responsible for quality of the product or service - is as ridiculous as believing that the controller is wholly responsible for profit).
- I work with the client to develop the understanding of prevention rather than detection in all areas of the organization.
- As much as possible, I clearly define the requirements for quality by providing examples that show how to achieve quality in any industry.
- I am a change agent and a strong leader - transforming organizations by changing the way people think about quality management systems.
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This site last updated:
Tuesday, April 03, 2001
